At Nozze Shop, your satisfaction is our top priority. We understand that sometimes your purchase may not meet your expectations, and we’re here to make it right. That’s why we’ve created a clear and customer-friendly Return and Refund Policy to ensure peace of mind while shopping with us.

Easy Returns Within 30 Days

If you’re not completely satisfied with your purchase, you can return the product within 30 days of the delivery date for a full refund—no hassle, no questions asked.

Simple Return Process

To initiate a return, simply contact our dedicated Customer Support Team at support@nozze.shop. We’ll provide you with a return authorization number and clear instructions to ensure a smooth and convenient process.

Quality Assurance

We take great pride in the quality of our event planning products. If you receive an item with a manufacturing defect or damage caused during shipping, please contact us within 24 to 48 hours of receiving your order. Our team will resolve the issue promptly, either by replacing the item or offering a refund.

Swift Refund Processing

Once we receive and verify your return, we’ll process your refund as quickly as possible. Refunds are typically completed within 5 business days of receiving your return at our facility.

No Restocking Fees

We do not charge any restocking fees for returned products, ensuring a straightforward and hassle-free return process.

Order Modifications and Cancellations

Need to modify or cancel your order? You have a 24-hour window to modify or cancel your order before it enters the fulfillment process. We’ll do our best to accommodate your request without any hassle.

Dedicated Customer Support

Our Customer Support Team is here to assist you with any questions regarding returns, exchanges, or your order.

• Email: support@nozze.shop
• Phone: +1 469-655-3087
• Operating Hours: Monday – Sunday | 10:00 AM – 6:00 PM (PST)

At Nozze Shop, we’re committed to delivering high-quality event planning products and exceptional service. Shop with confidence, knowing we’re here to support you every step of the way!